We take great pride in what we do. Our goal is to provide the best customer experience, build strong loyal customer relationships by offering value, ease of doing business and most importantly, be responsive to customer needs.
Our philosopy is, "Customers for Life".
The greatest form of compliment is when our customers recognize quality service and hard work with testimonial letters, referrals and thanks. We would like to add you as a customer for life. Here are just some comments from our satisfied clients.
...easy choice to make for any firm or individual wanting to convert their existing system to VOIP or purchase a new one. Vertigoal should be considered industry leaders as they provide the confidence and competence that some in IT and VOIP lack. Bottom line: An excellent provider of services, and someone any business should hire in a hearbeat.
We did at Northmount School and have been dazzled all aspects of Vertigoal and Miguel.
Our TalkSwtich system was recommended and installed by Miguel and Vertigoal a couple of years ago. Throughout that process, Miguel took the time to evaluate our needs thoroughly, offered options and helped us make informed decisions. We have been a happy customer since. Recently, we needed to add VOIP services to our phone system. Again, Miguel and his team did a great job. They are a group of competent and customer-oriented professionals, who deliver their products and services on time and on budget. I highly recommend Miguel and Vertigoal.
Sunville Printco Inc.
I strongly recommend Vertigoal as they have provided us with solutions such as, having access to information from anywhere at any time. We now have the ability to share documents and collaborate. We also have live synchronization from our desktop Outlook to our blackberries. Most of all they provide excellent support . When we have needed them in an emergency they have always been there to solve the problem. Their caliber of technical professionals are very knowledgeable and provide excellent customer service support.
I have used Miguel and Vertigoal for a variety of office needs such as telephony, networking, computers and printers. I have always been impressed with the knowledge level, the level of service and the value proposition, both in using Vertigoal and in their recommendations for my firm. I highly recommend Miguel and his entire team at Vertigoal
Ira Smith Trustee & Receiver Inc.
Miguel installed a new VOIP communications system as well as new Lexmark printers. He and his people did an outstanding job and provided good value and great service.
Anerca International Inc.
When we were in a bind, Miguel came to the rescue! I always thought of having in house IT personnel, would be the answer. That totally changed, once I worked with Miguel and his team. It's a load of my mind and I sleep much better at night.
The weight of my shoulders have been lifted.
The support technicians were very quick to respond to our needs and the service was brilliant. We are very pleased with our phone system and how it has been custom tailored to fit the needs of our company.
Michael Kors Co.
Thanks again for the great customer service experience you provided my company with, as well as your great knowledge in the system and most importantly your skill for being able to successfully educate my staff on the system.
Wireline Electric Inc.
I would like to nominate Vertigoal Inc. for the Outstanding Service Provider award. Your team took the time to understand our business and delivery a solution that works perfectly for us. In making the decission to upgrade our telephone and network systems, it was important that the solution was scalable, able to grow with our business and flexible to allow our staff to work remotely. Your recommendations met and exceeded our expectations... we don’t need a larger space and can capitalize on our new technology... This decision alone has saved us a tremendous amount of time and money that we can in turn invest in other areas of our practise.
Dr. Arya Sher
Arya & Sher Barristers & Solicitors
My greatest concern is the reliability of our phones and computers. Our systems are now fast and reliable… We now have more time to devote to our patients and our practice. We highly recommend your services to all practices whether it is dental or any other business.
Dr.Timothy M. Lee
The immediate feedback we received from customers is that we sound more professional, it is easier and quicker to connect with the right person for assistance… Our phone system was great investment and carries my highest recommendation...
Thank you for the exceptional service, integrity and advice
Mr. Andrew Beacom
Priority Submetering Solutions Inc.
I'm a small business who's computers are managed like a BIG business!
Our health clinic (7 employees) runs all of our patient specific programs on the internet and/or our network. Problems compromise our patient care and cost us money. VBS IT Services makes sure we're up and running at all times. They come up with cost effective solutions to keep our data safe and secure and they implement them on an ASAP timeline. I would recommend VBS IT Services for your business needs .
Dr. Adam B.
I strongly recomend using VBS
Very professional experience as I was walked through in detail all the steps needed to help me better my business. I never felt rushed and all my questions were answered without hesitation. Thank You VBS Tom
Excellent service and timely support
We recently switched to VBS for both our IT and phone system support needs, and are so glad we did. With their proficiency in both areas, and knowing how best to utilize our current systems and implement new ones as required, we are confident that we are moving in the right direction with their guidance.
They have been cognizant of our requirements, as a smaller boutique call centre business, to keep costs down, and have suggested only the upgrades we need, while building the foundation for our future requirements.
Every person we have dealt with so far (Dave, Paul, and Miguel mainly) has been professional, supportive, and - a bonus - fun to work with. Since many IT and phone systems problems can be stressful, I appreciate their willingness to go the extra mile in providing moral as well as technical support.
Their Help Desk team is also a nice addition to the process, assisting us immediately with concerns or questions. We also appreciate their training us on everything from setting up our phones to learning about features in our systems of which we may not be aware. We look forward to building a lasting relationship with VBS for years to come, and recommend them highly.
The IT services from VBS IT services is great. Fast response to any questions.
Our business has used Vertigoal for supplies for a few years now and they have always been great. However , recently we switched all of our computers over and purchased all new equipment and added them as our It Support service provider. They made the transition seamless and have been nothing but helpful, professional and courteous throughout the complete process. Paul is great , I think the man could solve any IT problem. My sales rep Dave Bozzo was very attentive to my needs as a small business owner. He was very conscious not to over or under sell our needs and stay within our budget. I would recommend Vertigoal to anyone who asked
VBS: Best in the business
Miguel and his people did an absolutely outstanding job of reacting to an emergency and fixing it. The service call was highly professional but the added bonus was the technician educated us on many features on the computer that we didn't know about. We are big fans of VBS.
I highly recommend Vertigoal for their phone systems. Our outdated phone system began giving us trouble after 15 years. Miguel recommended an update with a premium system. I hesitated, worried that major problems would occur after the changeover. I was wrong. The few minor issues were resolved quickly and we now have a reliable phone system. Vertigoal staff even took the time to train my staff. Thank you Vertigoal, Dr. Timothy Lee Streetsville Dental
Excellence in IT managed computer service
I applaud the team at VBS IT Services for their wonderful service and quick response. It is such a relief to have access to a team of experts that can help us with our computer and network issues 24/7. We have been working with VBS IT Services for more then 7 years now. Prior to outsourcing our IT, we used to have to deal with issues ourselves and when we were stuck, we would call a computer guy. Problems never got fully resolved and staff was always frustrated with their computers. After contracting VBS to manage our computers and network, I immediately noticed an improvement in productivity from our staff. They no longer had to worry about resolving their own issues and became much more focused on their work and servicing customers. Working with the team at VBS IT Services is a pleasure. They do a terrific job of managing our technology and they are fun to work with.