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What To Do When You’re Hacked? Part 2

What to do when you're hacked continued

Getting hacked is not just an unpleasant experience. It can lead to huge monetary loss and even damage your reputation. But unfortunately, in an increasingly digital world, we always stand the risk of getting hacked. On a personal level, we all know what to do when we realize our accounts have been hacked. We reset the passwords, notify the relevant people who could be affected, and then try to block any more hacking attempts. But when it comes to running a business, the impact of hacking goes beyond an individual and hence requires more efficient steps to protect you from further attacks and minimize the losses.  

Here is a brief guide on what you should do when you are alerted about any hacking incident.  

Things to do when you’re hacked 

Respond quickly and verify the attack 

You will have to be very quick with your security response as each minute you hesitate to take action could lead to more money being lost. Identify the source of the attack, the type of attack, and its impact. Use your incident response plan and take the necessary steps to block further hacking attempts and minimize the impact. 

For instance, for a denial-of-service attack, you will have to block the IPs that are found to be problematic quickly.  

Reset your passwords 

This goes without saying. User accounts are the most common entry points that hackers use to gain access to your systems. Make sure you reset your passwords and make your passwords strong.  

Check for malware 

Scan your systems for any malware or spyware and remove any such unauthorized software running on your computers. If any malware is found, you will have to further get into a deep analysis of its impact. Isolate the infected machines while you look for ways to repair the damage caused by the malware.  

You should reset your passwords once again, as malware could have tracked your new passwords. 

Verify data 

Check the integrity and consistency of all your databases and information stored in your systems and accounts. This is necessary to ensure that your data is not corrupted. If data is compromised, you should cease all operations relevant to the same and restore it to a stable state before the incident.  

Notify stakeholders 

It is important to notify the relevant stakeholders of any data breaches and security incidents and bring security awareness.  

Get help from security experts to find the root cause 

Contact security experts to help you further analyze the security incident and identify the root cause. Identifying the weak points in your security systems will help you strengthen your security and prevent any future hacking attempts. Keep improving your incident response plan and be ready to combat future attacks.  

IT Support the right way 

By trusting us with your IT needs we can guarantee that your organization is ready to succeed in the modern digital workplace. Our experience in working with small businesses in Ontario and the Great Toronto Area allows us to ensure that you can increase revenue, secure your data, and always operate at peak performance in the most secure way possible. All these abilities can be achieved at the very highest standard. Contact us now to find out what else we can do to improve your IT landscape and bring you even more benefits from your IT going forward.