As a Business Owner and Sales Leader, Miguel Ribeiro is passionate about all of the elements of the sales process, including lead generation, relationship management, contract management and overall sales strategy. He is committed to solving problems for his clients, and delivers well-executed solutions that result in significant cost reductions and increased productivity for our SMB clients. In addition to his sales expertise, Miguel specializes in a wide range of IT solutions, including: Voice & data networks, network monitoring, ERP & CRM solutions, SharePoint document management, and numerous hardware & software solutions.
As a business owner and our Chief Information Officer, Paul Tonelli is an entrepreneur with technology and business development experience serving the SMB market. Paul earned a Bachelor of Technology degree from Brescia University College, and is an innovative problem solver who has worked in many industries over the years. Paul is also a graduate of Computer Programming at Conestoga College, and is certified with numerous industry-leading technology companies including Avaya, Cisco, Microsoft, and Nortel. His diverse work history and specialization in a diverse range of IT solutions has allowed him to see the many different ways of running networks, managing phone systems, and the everyday processes that keep businesses running smoothly. From cloud computing and network design to business continuity, CRM solutions and telephony, Paul’s expertise ranges far and wide. He is the technology expert our clients look to for the most up-to-date, cost-effective IT solutions available, and was even awarded the Canada Trust CEO Customer Service Award. When he’s away from the office, Paul enjoys the outdoors, refinishing antiques, creating new foods and gardening.
Catherine Spiridakis is our resident customer service guru, who works diligently to ensure our clients are always delighted with our services and support. Catherine attended the Seneca College of Applied Arts and Technology and has been a part of our team for more than five years. She believes that her success on the job comes from being thorough and detailed oriented, and that a company’s success is based on happy customers and good financial health. That’s why Catherine keeps a close eye on cash flow control management and reports on the financial health of our organization. She specializes in financial data reporting for managerial decision making, including the maintenance of bank accounts, cash flow and financial performance analysis. Not only does Catherine know her way around the numbers, but she also brings a passion for working with our loyal customers and helping them simplify running their businesses each and every day.