Services

The reliable technology your business needs to save time and money

Managed IT Services

We monitor your IT infrastructure around the clock to make sure everything is running optimally
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IT Help Desk Services

We’re available at all hours, day and night, to resolve your issues and address your concerns
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IT Consulting

Get the most out of your technology investments with guidance from VBS experts
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Business Continuity Planning

Well-defined protocols and robust security to enable your business to survive any catastrophe
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On-Demand Services

Rest easy knowing our technicians are available 24/7/365 to fix urgent computer problems
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Office Moves & Wiring

We make sure your IT equipment is safely transported and properly installed so you can resume operations fast
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Vcare Support Pricing

VBS’s three types of support packages ensure your technology is always running optimally without breaking your budget
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Vcare SLA Features

BASIC

$ 27
97
Month
  • Protect your systems to prevent outages and downtime with advanced, predictive, and managed antivirus
  • Real-time monitoring of hardware performance, software, and resource status
  • Real-time error alerts
  • Predictive behavioral failure alerts to proactively prevent hardware downtime
  • Vulnerability system scans to protect your data
  • Automatic remediation of basic system issues/errors
  • Automatic software patch installation management
  • Performance optimization maintenance with clean disk and defrag
  • File size monitoring to manage hard drive storage
  • Installed software and device hardware configuration
  • System activity audit logs

PROACTIVE

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  • All Basic Plan features, plus:
  • Quick remediation by highly trained and certified technicians in 4 hours or less, guaranteed
  • Managed security monitoring with manual intervention
  • Access to support via phone or email during regular business hours
  • Virtual CIO with biannual meetings to review your IT’s current state and strategize for the future
  • Weekly and/or monthly security, stability, and performance reports of your devices

PROACTIVE PLUS

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  • All Proactive Plan features, plus:
  • 24/7 help desk support with 90% first call resolution
  • Unlimited 24/7 help desk assistance via phone, email, or instant messaging
  • 70% of calls answered within 60 seconds
  • 24/7 live monitoring of entire network infrastructure
  • Quarterly network and security assessments
  • Virtual CIO with quarterly meetings to review your IT’s current state and strategize for the future

Some of our customers

Client Reviews