Managed IT Services
Toronto, Markham, Richmond Hill
Toronto, Markham, Richmond Hill
When your IT works, so do your people
Here’s why more and more Toronto businesses trust us for their IT Support every day:

I’m Miguel and I’m the founder of VBS. Every week we have conversations with businesses in Toronto about looking after their IT support and keeping them safe.
If this sounds like your business, we should talk:
- You’re really frustrated with your computers and IT.
- Your team is often moaning and complaining about the technology.
- You’re not sure if your systems are protected from hackers, you’re worried about employees making a mistake.
- You’re sick of having to work around your technology, rather than your technology working around you - it’s too difficult to collaberate and communicate.
If this describes any of the problems in your business, you’re not alone.
In fact, hundreds of businesses have exactly the same problem every day and yet they shouldn’t have because these are some of the easiest problems to fix in technology.
Some of our customers













Customer Testimonials

proactive maintenance.

We have the best collaboration and communication tools today that we’ve ever had available.
Working remotely from anywhere is easier than ever.

How do I know this?
Work Smart
Business is more competitive these days because smart business owners and CEO’s like you have invested wisely into technology that helps their team work smarter and faster from anywhere, to optimise customer acquisition and satisfaction.


Grow your business
You too can grow your business with the right IT team to help your business run at peak performance.
We all have to work smarter and harder
- There’s no room for lazy IT setups
- There’s no room for slow computers
- There’s no room for remote work issues
- There’s no room for cybersecurity vulnerabilities

Sure, you probably already have an IT support company looking after you, but how well are they actually taking care of your IT?
- Do you feel like they’re taking care of your problems right away?
- Are they actually proactively stopping you from having problems in the first place (we fix many issues before our clients even realize there’s a problem)
- Do issues linger or are they resolved quickly?
- Do you feel that you’re a valued customer?
- Do they meet with your regularly and offer vCIO services?
Managed IT Services includes:
Business Computer Management
- Reduce costs with your outsourced IT and vCIO partner
- Minimize downtime - average 99% uptime reliability
- Proactive maintenance to optimize performance and maximize productivity
Cybersecurity Data Protection
- 24/7 proactive threat monitoring
- Protection for your devices, email, browsing and data
- Proactive, prevention of costly cybersecurity headaches, so you can stop worrying
Remote Work Solutions
- We educate your employees on best practices
- Your remote workers get access to tools that will enhance their performance and optimize their security
- Your safe and efficient hybrid work model can attract and retain top talent
When your IT Works, so do your people
It’s a simple, affordable, all-inclusive IT service and solution that gives your staff award-winning 24/7 IT support while making your company’s technology 99% reliable, predictable, and highly secure.
Our solutions are designed for professional service and non-profit organizations with 10-100 computers that want to operate as a large enterprise at peak performance with an expert and highly responsive technical team.
Our Promise
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FAQ/Explore Managed Services
Managed IT services is the key to growing your business and being wildly successful, with an outsourced IT department that operates as your internal team. Small businesses of 10-100 employees can leverage managed services to elevate their company to the same level as the industry giants in their field at a fraction of the cost. It’s a proactive approach to managing computers, phones, to networks and cybersecurity to keep your business operating at peak performance and your data safe.
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A managed service provider (MSP) provides proactive IT support services, such as network management, application support, cloud, IT infrastructure and cybersecurity threat monitoring, with ongoing support and active administration of your systems and data. In addition, VBS provides virtual Chief Information Office (vCIO) services included with managed services for strategic planning to maintain alignment of your operations with the right technology to drive growth.
Click here to learn about 5 good reasons to consider managed IT services.
Managed IT Services are more cost-effective than using a time-and-materials approach with Break/Fix IT Services because of the proactive approach that helps prevent problems in the first place. Think of it as an insurance policy to keep your technology running at peak performance and help prevent a cyber breach incident. Fees can range from $75.00 to $250.00 per user per month. Factors that affect cost are headcount, the size and sophistication of your IT systems, and whether you outsource some or all of the technology management functions.
Learn more on how to reduce IT costs by clicking here.
Managed Services allows a business to offload IT operations to a service provider, who is called a Managed Services Provider (MSP). The managed service provider assumes an ongoing responsibility for 24-hour monitoring, cybersecurity threat monitoring, managing and/or problem resolution for the IT systems within a business. Services include proactive computer maintenance, cloud and remote working solutions, software patch management, vulnerability and threat monitoring, hardware and software troubleshooting, 24/7helpdesk support, virtual CIO (vCIO) strategic planning, incident response and business continuity planning.
Learn about the return on investment of managed services by clicking here.
A Virtual Chief Information Officer, or vCIO, is a person who provides consultation for your technology strategy as a third-party MSP (Managed Service Provider), as opposed to an in-house CIO employee. A vCIO is focused strategies, planning and preparing roadmaps to reduce IT related costs and improve operations to maximize productivity, so that your organization can operate at peak performance. Learn more my clicking here.
A Virtual Chief Information Officer, or vCIO, is a person who provides consultation for your technology strategy as a third-party MSP (Managed Service Provider), as opposed to an in-house CIO employee. A vCIO is focused strategies, planning and preparing roadmaps to reduce IT related costs and improve operations to maximize productivity, so that your organization can operate at peak performance.
Learn more my clicking here.
Managed IT benefits include the dedication, industry knowledge, and expertise of an entire outsourced IT department, who are focused on peak performance, reliability, and security of your technology to drive growth in your organization. Managed IT services allow your entire team to stay focused on core competencies, while the day-to-day time consuming management of your technology is looked after by your outsourced IT department.
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Every provider offers a different range of services. At VBS we start by understanding your needs to ensure we cover all your IT related support requirements. You get everything you’d expect from an inhouse IT department, at a much lower cost. Services include proactive computer maintenance, cloud and remote working solutions, software patch management, vulnerability and threat monitoring, hardware and software troubleshooting, 24/7helpdesk support, virtual CIO (vCIO) strategic planning, incident response and business continuity planning.
Click here to learn more.