Vcare Support Pricing

Determine which pricing model works best for you and get only what you need

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Vcare SLA Features


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  • Protect your systems to prevent outages and downtime with advanced, predictive, and managed antivirus
  • Real-time monitoring of hardware performance, software, and resource status
  • Real-time error alerts
  • Predictive behavioral failure alerts to proactively prevent hardware downtime
  • Vulnerability system scans to protect your data
  • Automatic remediation of basic system issues/errors
  • Automatic software patch installation management
  • Performance optimization maintenance with clean disk and defrag
  • File size monitoring to manage hard drive storage
  • Installed software and device hardware configuration
  • System activity audit logs
  • Changelogs for hardware, software, and system changes
  • Compliance policy management
  • Internet service uptime monitoring


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  • All Basic Plan features, plus:
  • Quick remediation service
  • Remediation with guaranteed rapid response time by highly trained and certified technicians
  • Managed security monitoring with manual intervention
  • Access to support via phone or email during regular business hours
  • Virtual CIO with biannual meetings to review your IT”s current state and strategize for the future
  • Advanced cybersecurity AI and human led 24/7 protection
  • Ransomware protection
  • Web filtering and DNS protection
  • Email security protection from phishing, ransomware and spam
  • Dark web monitoring
  • Employee security awareness training that teaches your team to spot and prevent attacks


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  • All Proactive Plan features, plus:
  • 24/7 help desk support with 90% first call resolution
  • Unlimited 24/7 help desk assistance via phone, email, or instant messaging
  • 70% of calls answered within 60 seconds
  • 24/7 live monitoring of entire network infrastructure
  • Quarterly network and security assessments
  • Virtual CIO with quarterly meetings to review your IT’s current state and strategize for the future

Add Cybersecurity Protection and Employee Training

  • Advanced cybersecurity data protection
  • Ransomware protection
  • Phishing protection
  • Web filtering and DNS protection
  • Dark web monitoring
  • Employee security awareness training that teaches your team to spot and prevent attacks

Some of our customers

Client Reviews

How it works

We’ll analyze your systems and help define your technology systems goals for success
We’ll give you a custom strategy for your business to be wildly successful
We’ll quickly and seamlessly execute the strategy so that you can see results as soon as possible

Selecting an IT partner can be confusing. Here is a proven 3-step process to make it simple.

Discuss your unique situation, and of course, answer any questions you have about us.
Allow us to “look under the hood” with a network and cyber security assessment.
Roadmap Plan
Receive a customized IT plan specific to your business goals, budget and timeline.